Frequently Asked Questions
Q: How can I find out whether the product I want to order is in stock?
A: At Creations by Janet, we manufacture products to order based on your customized requests. Any image may be paired with any product. If the product is featured on our site it is available to order! If you do not find an image of your request paired with a particular product just shoot an email to Janet at: firstname.lastname@example.org. Within 24 hours your image will be available with your product. (Also, request a contact phone number if you need more discourse by email. Thanks!)
Q: How do you determine shipping costs?
A: The shipping costs are determined by your selected delivery speed, the total amount of your order, and your location.
Q: Why don't you offer one-day or two-day shipping?
A: We manufacture your products to order. The estimated shipping and handling time takes into account time to manufacture and ship your customized products to you. Click here for processing and manufacturing information to determine the estimated time frame for each product.
Q: What do I do if I'm not happy with my product?
A: We want you to be 100% satisfied with your Creations by Janet! If you are unhappy with your products for any reason, fill out our Contact Form and we will work with you to replace your product or offer a full refund.
Q: How do I get my smart phone and tablet to show a similar screen configuration as my laptop?
A: Just scroll down to the bottom of the page and click on Web.
Q: Will the colors be the same in the products as the images on the screen?
A: Some colors will slightly vary depending on the product and what device you are using to view the products. However, the colors are very vibrant and close in their shades.
Q: Why should I purchase something from an unknown artist or a small business, vs. a more well known corporation or well established national business?
A: We are becoming conditioned to support large corporations, thereby reducing the ability for average citizens to pursue their own endeavors in business. This reduces the chance for independent thinking amongst everyday people. This also strengthens the 1% but does not allow the middle class to grow. Support creativity, independent thinking and entrepreneurship by buying from small businesses. This will strengthen our economy and encourage free thinking individuals to flourish as well as promote freedom and innovation.
Q: What can I do to help support this business?
A: I have received wonderful, unexpected support from those who have given me numerous compliments on my art and many have made purchases. I appreciate each person who has provided support, abundantly. Please like my Facebook page, to help get out the message that this original artwork exists and that this artist is attempting to spread art and originality by continuing to produce and make art accessible. If you are going to buy a gift for someone, consider a purchase from this website. Or if you need to decorate or want an unique product, acquire one of the many products available here, such as prints or throw pillows. Notecards are an excellent way to stay in touch. Any painting may be applied to any product. And there is a 100% satisfaction guarantee! Thank you for your assistance in advance. I am very fortunate to have had such a great reaction by so many to my work!